Griffith Counselling

Increasingly, employers are recognising the benefits of providing an Employee Assistance Program (EAP) for their staff. The Counselling, Mediation & Relationship Centre is known throughout industry for delivering successful EAPs on a contract basis.

The objective of an EAP is to provide short-term support for staff experiencing acute personal difficulties that impact on work performance. The employee is able to make an urgent appointment with full confidentiality. (Under the terms of the service contract, the Centre undertakes to make an appointment available inside a firm deadline; three working days is common.)

The range of problems that employees seek support for under EAPs include:

  • anxiety and depression
  • problems with self-esteem
  • marital and family problems
  • effects of substance abuse (alcohol, prescription medications or illicit drugs)
  • health and financial issues
  • work adjustment and levels of conflict
  • coping skills and approaches to dealing with work-related problems

Recognized benefits of successful EAPs include lower absentee, stress leave, staff burnout and turnover rates. Companies report significant improvements in morale and the relationship between management and staff.

A combined commitment from the company, unions and employees is necessary to make an EAP work effectively. From the outset, management should promote the service to staff, emphasizing the confidentiality of the service and the importance of turning to the EAP before problems escalate.

Your company's EAP can be tailored to suit your needs and resources.

Your company's EAP can be tailored to suit your needs and resources.

whether the service will be provided to employees only, or to their spouses/partners and immediate family members as well

the number of sessions available for treatment under the Program

establishing an EAP committee to oversee implementation of the Program, and having The Counselling, Mediation & Relationship Centre staff join the committee

extending the service to cover critical incident debriefing and post-trauma stress counselling, for incidents such as workplace accidents, robbery, threat, death or illness of a colleague, and redundancy.

If you would like to discuss the development of an EAP for your company,
call The Counselling, Mediation & Relationship Centre
on 0402625887 for an appointment.

Our Counselling Services

Couples and Family


At The Counselling, Mediation & Relationship Centre, we recognize and know exactly how to deal with pain in a relationship and we have the professional tools to do it. We can help you regain closeness, passion, fun and get back that feeling of being ‘in love’.

Counselling can help a couple to:

  • Understand the relationship they currently share and how they feel about each other
  • Rediscover why they were attracted in the first place
  • Find out what they want from their relationship and from each other
  • Consider how both parties contribute to the current relationship
  • Identify what they are prepared to do to make the relationship work.

Counsellors don’t make judgements on who is right or wrong; they don’t tell clients what to do; and they don’t try to persuade people to stay together or to separate.

You’ll get tools and strategies to break destructive patterns, deal with old resentments and move towards a more supportive and intimate relationship. You will discover new ways to communicate and that will help you communicate more effectively with your partner, children, friends and colleagues.

Through couples relationship training we will work with you in a safe and constructive manner, so you both get to say what’s really going on for you.

If breaking up is what you need, we can help you identify and manage the process to minimise damage and help you heal and move on.

Couples and Family


Family Dispute Resolution (FDR) offers MEDIATION services that help couples affected by separation and divorce to resolve their parenting and property dispute.

Mediation is a structured problem solving process designed to assist parties to make independent decisions.

With the assistance of the mediator, parties identify the relevant issues in dispute, and explore options with a view to negotiating a mutually agreed outcome.

FDR is not only about resolving conflict it can help prevent conflict. If you know you will need to negotiate arrangements, especially as children grow and routines change, you can arrange to discuss this at FDR.

FDR is available not only for parents but also for grandparents or other family members who wish to make arrangements to have contact in the family.

We can help you identify what’s causing your unhappiness- so you feel at can understand it. Then we can give you strategies to deal with it. Practical, realistic strategies that give you some control.

We’ll provide feedback and insights on anything that might be holding you back, such as patterns or influences you no longer need.